What is SPM?

What does social performance managment mean for the microfinance industry? What are the key issues, basic principles and stories emerging from the field?

Key issues

A balanced approach to performance management helps MFIs to address the big challenges on the industry's horizon today, including a growing concern over client vulnerability, risk management, the need for transparency, and the need to increase institutional effectiveness.

SPM Principles

The SPM Principles have emerged from an industry-wide initiative aimed at making microfinance institutions (MFIs) more effective in achieving their social mission. Read on to learn what is considered good practice SPM, and to sign on to these Principles.

MFI stories

Why is SPM important, and how does it work in practice? Find out how MFIs around the world are using SPM to help them achieve and manage their social and financial goals.