SPM Practice Guide
Putting the ‘social’ into performance management: A practice-based guide for microfinance
This guide is written for MFIs committed to managing and achieving their social mission, and the organisations that support them.
Inside, you will find step-by-step guidance on integrating a social lens into your perform-ance management systems. This practice guide draws upon experience and lessons learnt from over 45 MFIs and support organisations across the industry, detailing:
- Different entry points into SPM
- Case examples from the field
- Key issues at each step of the process
- Practical tips and clear guidance
- Further resources and support available
Whatever your starting point, you can use this guide to strengthen the systems you use to deliberately balance your social and financial objectives.
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Praise for the SPM Practice Guide from across the industry
There is a huge amount of good material here, and the many examples from specific MFIs give the document authority and interest. - Elizabeth Rhyne (ACCION International)
My congratulations go out to Anita and her team for pulling this together. Bravura performance. - Gary Woller (Woller and Associates)
Well structured, easy to follow...easy to find practical ways to improve [your MFI]. - Masami Hayashi (Microfinance Network)