Mentoring and technical support

The Consortium supports MFIs through the SPM integration process through one-off technical support projects or through ongoing mentoring.
Our core competencies cover all aspects of the SPM process, including:
- strategic management
- social rating
- poverty assessment, including the Progress out of Poverty Index (PPI)
- gender analysis
- balanced scorecard
- strengthening information systems
- client protection
- human resource management
- social reporting (internal and external)
- impact assessment.
